How Instant Impact built a competitive advantage by recommending Pinpoint to clients
Professional Services
40 days
to as little as one: time to fill slashed
Hours saved
weekly through bulk messaging
Fewer update
calls with real-time visibility
Executive summary
Instant Impact is an embedded recruitment and RPO provider serving clients across the UK, US, Europe, APAC, and South Africa. With an 85-person headcount and a one-person talent team, Cam Skinner needed an ATS that could handle sophisticated reporting and data analysis to match the data-driven intelligence his clients expect. Pinpoint gave Instant Impact the visibility and speed they needed to deliver premium recruitment services, and the platform proved so effective that Instant Impact now recommends it to their clients.
Industry
Professional Services
About Instant Impact
Instant Impact is an embedded recruitment and RPO provider serving a global client base across five continents. The company believes in combining data, technology, and the human touch to deliver tailored talent acquisition strategies. With 85 employees and a small but mighty talent team, Instant Impact embodies the efficiency and strategic thinking it brings to its clients.
Why Pinpoint?
Cam's previous ATS couldn't generate any meaningful reports. He was tracking everything in Excel spreadsheets, which made it impossible to identify sourcing trends, hiring bottlenecks, or strategic improvements. Instant Impact needed an ATS with powerful reporting built in, one that could support the data-driven approach the company championed for clients. Pinpoint delivered that capability while keeping the interface simple and intuitive.
“You can see what you've done the past month, the past quarter, the past year to try and make good predictions and set yourself up for success for any upcoming roles.”
Cam Skinner
Head of Internal Talent, Instant Impact
Use Case
1
Unlocking insights to spot quick wins
The challenge
Before Pinpoint, Cam had no visibility into which sourcing channels brought the best candidates, which roles were bottlenecking, or where his time should be focused. With everything tracked in Excel, he couldn't analyze trends or make predictions. The lack of data made it hard to justify recruitment strategy decisions to hiring managers.
The solution
Pinpoint's Insights Hub reporting gave Cam access to pre-built dashboards showing exactly where candidates were coming from, how long each stage took, and which roles had the best conversion rates. He could drill down to spot quick wins and identify the most effective channels for different hiring scenarios.
Clear view
of top sourcing channels
Visible
bottleneck and speed data
Clear insight
into role-to-goal alignment
With access to the data, I can see exactly which sourcing channels bring the best candidates, especially for niche roles like legal or pharmaceutical specialists.
Cam Skinner
Head of Internal Talent, Instant Impact
Use Case
2
Building a talent pool that fills roles in days, not weeks
The challenge
When Instant Impact signs a new client, Cam has a very short window to source the right TA professionals, especially for niche specialisms like legal or pharmaceutical recruitment. The old approach meant starting from scratch with each new role, even if he'd hired similar candidates before.
The solution
Pinpoint's talent pooling feature lets Cam maintain a pool of "silver medal" candidates who have made it through the recruitment process but weren't right for their original role. Combined with tagging for skills, languages, and locations, this pool becomes a precision targeting tool. When a new role opens, Cam can filter the pool and reach out directly to qualified candidates.
Direct hires
from talent pool
40 days
to one: time to fill transformed
Shorter recruiting
cycles for niche roles
We've made quite a few hires this year just from the talent pool. It means we didn't even have to do an interview process. So it's gone from an average time to fill of 30 to 40 days to filling those roles in as little as a day.
Cam Skinner
Head of Internal Talent, Instant Impact
Use Case
3
Creating transparency for collaborative hiring managers
The challenge
Before Pinpoint, Cam would spend significant time sending weekly updates to hiring managers. They couldn't see the status of their open roles, how many applicants had come through, or where candidates were in the process. This lack of visibility meant constant back-and-forth communication and frustration on both sides.
The solution
Pinpoint gives hiring managers real-time visibility into their roles. They can see application counts, progress through each stage, and candidate scorecards all in one place. The transparency means hiring managers can step in and support Cam when needed, rather than waiting for updates.
Instant
manager access to recruitment status
Weekly
update calls eliminated
Proactive
manager support at every bottleneck
Hiring managers can track my progress so I don't have to constantly send weekly updates. They can see at a glance how many applications a role has had and how many people are at each stage.
Cam Skinner
Head of Internal Talent, Instant Impact
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Love for Pinpoint
“Pinpoint is a great intuitive software! The dashboard is perfect, it makes everything nice and organized.”
“I like that all of the communication is in one place. It's easy to sort through different candidates and view their past working history.”
“That level of responsiveness — even compared to normal consumer businesses, the chat function is one of the best I've ever come across. I actually get a person every single time within a minute.”
testimonial
“Our CEO loved the team profiles on Pinpoint so much that he insisted every hiring manager uploaded one. If they don't, they aren't allowed to release a vacancy!”
testimonial
“Pinpoint stood out on three fronts: automations, reporting, and UX — a clean experience for both recruiters and hiring managers.”
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G2
4.8
Capterra
4.8
SSR
4.8