How Everi embedded anonymized screening into their culture of inclusion
Technology
Standardized
blind hiring across all roles
Measurably
more diverse hires within three months
Zero
manual CV redaction
Executive summary
Everi is a Las Vegas-based fintech and gaming company processing over $30 billion in transactions annually. Their leadership issued a board-level mandate to deepen diversity and inclusion efforts, but their old ATS made it nearly impossible. Manual CV redaction was taking hours of work, and they had no way to track whether their initiatives were actually working. When they found Pinpoint, Vanessa Karnowski's recruitment team went from struggling with anonymized screening to making it a standard, trackable process company-wide.
Industry
Technology
About Everi
Everi is an industry-leading provider of gaming and financial technology for casinos, operating a "digital neighborhood" that handles massive transaction volumes and requires bank-level security and reliability. The company runs a values-based business emphasizing integrity and inclusion, and their team is proud of the family-like culture they've built, even through remote work during the pandemic.
Why Pinpoint?
Everi's board asked the recruitment team to deepen their D&I focus, but they didn't have tools to support that work. Their existing ATS offered nothing for anonymized screening, and the system was so cumbersome that Vanessa and her team ended up tracking candidates manually outside the platform. When Vanessa reached out to Pinpoint on Twitter, the CEO responded immediately with genuine passion for what they were trying to do. She knew within five minutes that Pinpoint was the right fit.
“Whoever worked on this software, it wasn't just a developer. It's someone who was very involved as a recruiter. How did you read the mind of recruiters when you built this?”
Vanessa Karnowski
Recruitment Manager, Everi
Use Case
1
Implementing anonymized screening as a cultural standard
The challenge
Everi wanted to reduce unconscious bias in hiring, but had no systematic way to do it. Vanessa was spending hours manually redacting resumes before they reached hiring managers. Worse, the team had no mechanism to collect demographic data from applicants, so they couldn't tell if their D&I initiatives were working. They were making effort without visibility into results.
The solution
Pinpoint's anonymized screening automatically redacted candidate information, and its built-in diversity reporting let Vanessa capture demographic data and track trends. She could now show hiring managers actual numbers: new hire diversity had visibly improved within three months. The reporting also flagged which office locations needed more targeted outreach.
Blind hiring
built into the process
Measurably
more diverse hires in three months
Office-level
diversity metrics for better strategy
No hiring manager wants to admit that it's a problem. But you have these inadvertent stereotypes and you just don't realize it, since they are unconscious. Taking that away has just made it a standard process.
Vanessa Karnowski
Recruitment Manager, Everi
Use Case
2
Improving remote collaboration and communication
The challenge
Everi's team was distributed and managing recruitment across different time zones. Sharing candidate information with hiring managers meant emailing files back and forth, with no clear way to flag what work still needed to be done. There was no transparency about candidate status or role-specific requirements.
The solution
Pinpoint's ability to share candidate information via links has made it easy to give hiring managers access to candidates. The tagging system let Vanessa flag requirements at a glance (code challenges, assessments, etc.) so hiring managers could quickly see what the candidate had completed. Everything was visible in one place, making remote collaboration seamless.
Zero
file-sharing confusion or redundant emails
Instant visibility
on candidate progress
Streamlined
remote hiring as a real workflow
Use Case
3
Growing with a responsive product partner
The challenge
When switching to a new system, Everi faced integration concerns with their existing HRIS and worries about cost and disruption. There were also questions about how closely Pinpoint's data would sync with their other tools.
The solution
Pinpoint's customer success team was highly responsive to Everi's needs and questions. While deeper HRIS integration remains a goal, the team demonstrated a genuine commitment to constant improvement. When Vanessa raised requests through chat support, she got real responses at odd hours. The speed and quality of that support reassured her team that Pinpoint was invested in their success.
Stronger confidence
in Pinpoint long-term
Fast delivery
of requested enhancements
Responsive support
beyond business hours
You've taken my direct feedback and turned it into constant improvements, which made Pinpoint an easier sell to the team, and got us through some growing pains.
Vanessa Karnowski
Recruitment Manager, Everi
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